Craig Carrington, Healthcare Marketing-Outreach Liaison/Consultant, is an innovative, decisive and forward-thinking professional with over 14 years of experience leading successful marketing and community outreach initiatives by utilizing of information technology, participating in community events and forums, forging relationships with community leaders, and partnering with faith-based organizations. In varying roles, he has assisted managed care health organizations and non-profits to reduce and manage costs, increase revenues, streamline operations and provide high-quality services to their clients and providers and to create an overarching environment and superior performance.
In his past endeavors marketing health services and coordinating clinic care at McKesson, Amerigroup and New World Ministries and as an Assistant Manager of the Suburban Bureau of the Office of the Clerk of the Circuit Court, Mr. Carrington worked to streamline processes, execute and deliver service results, reduce barriers, chart growth in referral’s, and increase efficiencies within each organization. Mr. Carrington has also been specifically recruited to establish, develop and operate a new health/community-based program affiliated with a large university health system. In this capacity he orchestrated successful promotional campaigns, including a special offer that later became an industry standard.
Major Project experience includes:
- Men of Color Access Program of the Friend Family Health Center, a Federally Funded Neighborhood Health Clinic closely affiliated with the University of Chicago Hospitals. As Project Coordinator Mr. Carrington worked under the direct report of the clinic director and the indirect report of the Board of Directors which included such prominent members as the current First Lady of the United States, Mrs. Michelle Obama. The clinic serviced primarily African-American/Hispanic males. The clinic was the second only in the country that was design to serve and promote health services to men of color who were uninsured or underinsured. While there Mr. Carrington used several innovative approaches to reach the target population, such as his “free hair cut promotion”. His position as Project Coordinator also required him to serve as a liaison with such diverse health care institutions as the Chicago Department of Public Health, the Woodlawn Neighborhood Health Center, the Englewood Neighborhood Health Care Center, the Cook County Government Bureau of Health Services, Access Community Health Network (which currently is the largest federally qualified Health Center System in the United States, with 55 sites), and multiplicity of Medicaid Managed Health Care Organizations (MCO) such as the Family Health Network and United Health Care Plan. He spent 2 years performing these tasks.
- Amerigroup Health Care Plans. Mr. Carrington recruited Primary Care Physicians and Specialty Subspecialty Physicians to serve as institutional providers for Medicaid Programs and the enrollment of eligible Medicaid Patients in the MCO. Mr. Carrington through the use of creative marketing and advertising activities exceeded all target, despite increased competition present by competing Health Plan. One of the programs that he helped to start was Amerigroup’s diaper services for newborns. Through this program each new enrollee received up to the first sixty-ninety days post enrollment, free diaper services. This idea was very cost effective and it helped to distinguish organization among the other HMOs/MCOs in Illinois. Mr. Carrington coordinated successfully community forums often working directly with key community leaders and focus groups. He spent 2 years performing these tasks.
- McKesson Health Solutions, Inc. was selected by the Illinois Department of Healthcare and Family Services to serve as the Chronic Disease Care Management firm for the State of Illinois’ approximately 1.75 million Medicaid recipients. Mr. Carrington helped to implement the Chronic Care Patients Case Management Program which the Robert Graham Center of the National Association of Community Health Centers has credited with saving the State of Illinois Department of Healthcare and Family Services approximately $35.0 million per year during its implementation.
Professional accomplishments and awards include:
Midwest Chapter of the National Negro Council of Women – Purple Heart Award,
City Of Chicago Treasure Office – Business Writing Competition Finalist,
Park Manor Christian Church – Recognized for Community Leadership
Governor State University – Bachelors of Arts 2007
Chicago State University – Paralegal Certification 2008
Completed in-depth seminar/training certification in Medical Management, Prenatal Depression: Screening, Assessment & Treatment Program, Asthma Community Educator Training Program, Facilitators Training American Lung Association Asthma 101, Epidemiologists Training Center for Diseases Control, HIPPA Compliance